Home / FAQs

CUSTOMER SERVICE

Frequently Asked Questions

  • Sorry, at this time we are only offering sales from the Sticker Museum private collection. If you are interested in selling your stickers, please use our Contact page and let us know what you had in mind.

  • Yes, every sticker on our website has been checked and verified by our team of industry experts and is backed by our 100% Authenticity Guarantee.

  • We have been collecting stickers for over 35 years. All of our stickers were either obtained directly from the artist, or shared by crew mates or friends of the artist/writer. We take pride in the relationships and trust we’ve built up over many years.

  • For your security, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. Please see the online store Privacy Statement and Terms and Conditions for more information.

  • We accept Visa and MasterCard credit cards as well as Shop Pay. You must be 18 or older to order. We cannot accept money orders, purchase orders, cash, or checks for online orders.

  • Yes. Through Shop Pay you can split your purchase into installment payments with no additional, hidden, or late fees. Learn more about this option at Shop Pay.

  • We do not offer gift cards at this time.

  • Once an order is submitted, it cannot be changed or canceled. For returns, please see our Return page for more details.

  • Our goal is to ship your order as quickly as possible – subject to availability, receipt of payment, and credit authorization.

  • If you have questions, or need assistance with your order, please reach out to us with our contact us form. Please note that orders shipped to an international address will take additional processing time.